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All items are hand made to order, please bear this in mind when placing urgent orders.
Most items are hand made and dispatched within 2-4 days.
(Please note that large orders and a small selection of designs can take longer - please see individual listings for this information).
Please enquire if you need your item sooner and I will ALWAYS do my best!
I hope you will ADORE your new purchase however if there is any issue with your order do not hesitate to get in touch!
Boho Buffalo prides itself on excellent customer service.
Returns & Exchanges are accepted within 14 days as long as they are in perfect condition. (Customers are responsible for the return postage cost and are liable if the item goes misisng).
Faulty Items can be returned for repair, refund or exchange within the first 6 months of purchase.
Earrings can be returned on the agreement that the customer covers the cost of replacement ear hooks which is £2.50 for sterling silver and £3.00 for gold. Gemstone stud posts incur a £6 charge.
Bespoke Orders: Bespoke designs and requests cannot be returned unless faulty.